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Can’t top up

Yining
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Hello! My phone number is (REMOVED), this is my first time to top up, but I can't recharge through the O2 app, I use the UK bank card. Thank you for your help.

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MI5
Level 94: Supreme
  • 144834 Posts
  • 634 Topics
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@Yining 

Use a voucher for the first top up.

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144834 Posts
  • 634 Topics
  • 27772 Solutions
Registered:

@Yining 

Use a voucher for the first top up.

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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