cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t send a text to non iPhones

BWat
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi 

After sending a group text to iPhone and non iPhone I can’t send a reply back to any phones other than iPhones . It keeps saying message not sent .. if I try a couple of days later it works or some of the non iPhone texts me direct I can respond .. I am a wee bit confused .. unlimited text so no issues there ..? 

Message 1 of 3
103 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 126764 Posts
  • 613 Topics
  • 21734 Solutions
Registered:

Have you got mms turned off?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
101 Views

Martin-O2
Community Manager
Community Manager
  • 7970 Posts
  • 747 Topics
  • 93 Solutions
Registered:

Hey @BWat are you still having problems with this? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
84 Views