Can’t receive calls from numbers beginning with 03

[Mand27]

Hi, I can’t receive incoming calls from my bank, nhs numbers, any that begin with 03. I’m disabled and really struggling now, doctors getting irritated with as says I don’t answer calls and 111 couldn’t call me back when I needed them??? Now this morning bank security verification call went straight to voicemail so I can’t get on my bank now. HELP PLEASE??????

[MI5 · Accepted solution]

@Mand27 

You'll need to call O2 to check your account.

We can't access accounts from here.

Numbers to try Guide: Coronavirus Community Help and Support 

Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[Mand27]

Thankyou very much 😁👌🏼

[MI5]

Best of luck

[Wun88]

This has been happening to me for a couple of years & i just found out why on the new iphone update. Go to phone>silence unknown callers! It says calls not saved in contacts will go to voicemail & silenced if you turn it on however it was doin it to people i did have saved but this has resolved it