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Level 1: Joiner
Posts: 2
Registered: ‎22-04-2021
Accepted Solution

Can't fit SIM card

Hi, I purchased a Motorola e6s and SIM card but the SIM card holder is wrong and no other adaptor supplied. I have a standard SIM but can't make it fit and unable to remove back cover as no groove to open it, so I assume it shouldn't be removed. Do I need to be able to change batteries?

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Registered: ‎14-01-2013

Re: Can't fit SIM card

@Elmbow 

You may be better off going instore. They should be able to help.

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Re: Can't fit SIM card

Check the manual here for instructions on removing back cover and sims page 4

https://help.motorola.com/hc/1762/90/pdf/help-moto-e6-plus-90-global-en-us.pdf

 

Your sim card should e a triple sim, meaning you can press out the correct size

Level 50: Versatile
Posts: 7,175
Registered: ‎26-03-2014

Re: Can't fit SIM card

The sim card should be a 3 in 1 - meaning you can push out the middle to the size you need @Elmbow.

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Level 6: Acolyte
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Registered: ‎04-08-2016

Re: Can't fit SIM card

One of the three sizes must put in
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Re: Can't fit SIM card

Posts: 101,868
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Registered: ‎14-01-2013

Re: Can't fit SIM card


@jonsie wrote:

That's helpful wink


LOL

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Re: Can't fit SIM card

As always Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 1: Joiner
Posts: 2
Registered: ‎22-04-2021

Re: Can't fit SIM card

Nice ... it worked, many thanks.
Posts: 84,706
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Registered: ‎04-01-2009