cancel
Showing results for 
Search instead for 
Did you mean: 

Can't fit SIM card

Elmbow
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi, I purchased a Motorola e6s and SIM card but the SIM card holder is wrong and no other adaptor supplied. I have a standard SIM but can't make it fit and unable to remove back cover as no groove to open it, so I assume it shouldn't be removed. Do I need to be able to change batteries?

Message 1 of 10
1,595 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 67: Unsung hero
  • 13124 Posts
  • 95 Topics
  • 1185 Solutions
Registered:
The sim card should be a 3 in 1 - meaning you can push out the middle to the size you need @Elmbow.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 4 of 10
1,589 Views
9 REPLIES 9

Cleoriff
Level 94: Supreme
  • 130803 Posts
  • 838 Topics
  • 7609 Solutions
Registered:

@Elmbow 

You may be better off going instore. They should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 10
1,591 Views

jonsie
Level 94: Supreme
  • 97215 Posts
  • 614 Topics
  • 7208 Solutions
Registered:

Check the manual here for instructions on removing back cover and sims page 4

https://help.motorola.com/hc/1762/90/pdf/help-moto-e6-plus-90-global-en-us.pdf

 

Your sim card should e a triple sim, meaning you can press out the correct size

Message 3 of 10
1,591 Views

gmarkj
Level 67: Unsung hero
  • 13124 Posts
  • 95 Topics
  • 1185 Solutions
Registered:
The sim card should be a 3 in 1 - meaning you can push out the middle to the size you need @Elmbow.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 4 of 10
1,590 Views

b4u2
Level 8: Talented
  • 368 Posts
  • 59 Topics
  • 5 Solutions
Registered:
One of the three sizes must put in
Message 5 of 10
1,566 Views

jonsie
Level 94: Supreme
  • 97215 Posts
  • 614 Topics
  • 7208 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 130803 Posts
  • 838 Topics
  • 7609 Solutions
Registered:

@jonsie wrote:

That's helpful wink


LOL

Veritas Numquam Perit

Girl in a jacket
Message 7 of 10
1,548 Views

MI5
Level 94: Supreme
  • 153139 Posts
  • 652 Topics
  • 29222 Solutions
Registered:
As always wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 10
1,532 Views

Elmbow
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Nice ... it worked, many thanks.
Message 9 of 10
1,504 Views

jonsie
Level 94: Supreme
  • 97215 Posts
  • 614 Topics
  • 7208 Solutions
Registered: