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Can't find live chat anywhere to increase spend cap

BenA
Level 1: Joiner
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Hi

 

Im abroad and can't use my travel bolt on because of my spend cap, and I can't find the live chat function on the O2 website anywhere to increase the cap. Does anyone know where to find it? The contact us pages just take you round in a circular way!!! Very annoying!!

 

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MI5
Level 94: Supreme
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@BenA 

O2 travel charges are excluded from spend caps so that's not the issue.

You may have an international bar on your account though.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128256 Posts
  • 614 Topics
  • 22542 Solutions
Registered:

@BenA 

O2 travel charges are excluded from spend caps so that's not the issue.

You may have an international bar on your account though.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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