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Can get on the internet

Jayne5
Level 1: Joiner
  • 2 Posts
  • 2 Topics
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Every time I try to get on the internet it says I’m not connected so I can’t search anything on Google 

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Cleoriff
Level 94: Supreme
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hI @Jayne5 

Have you got mobile data turned on?

If trying from Wifi at home you need to reboot your router.

Take your sim out and reinsert it....

Or contact O2

Give O2 a call on 202  or 0344 809 0202 (or use the specific Payment management number - 0800 902 0217 )

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Make sure your bill has been paid.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112398 Posts
  • 801 Topics
  • 6693 Solutions
Registered:

hI @Jayne5 

Have you got mobile data turned on?

If trying from Wifi at home you need to reboot your router.

Take your sim out and reinsert it....

Or contact O2

Give O2 a call on 202  or 0344 809 0202 (or use the specific Payment management number - 0800 902 0217 )

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Make sure your bill has been paid.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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