Solved: Can I pay my tariff using top up credit that’s alr...

Topupintotqriff · ‎29-05-2024

So instead of topping the tariff up I topped my account up instead but I can not find no way to add that to the tariff if that makes sense it’s really hard to explain

MI5 · ‎29-05-2024

@Topupintotqriff

If on a big bundle, your credit will be taken when your tariff renews on your anniversary date.

If on a rolling plan, tariff will only renew using your registered card.

You can switch between big bundles and rolling plans in your MyO2 Pay As You Go: Introducing "Rolling Plans"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-05-2024

@Topupintotqriff

If on a big bundle, your credit will be taken when your tariff renews on your anniversary date.

If on a rolling plan, tariff will only renew using your registered card.

You can switch between big bundles and rolling plans in your MyO2 Pay As You Go: Introducing "Rolling Plans"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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