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Can I buy a pay-as-you-go phone and use current SIM?

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Zoho
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‎07-04-2020 12:15 - edited ‎07-04-2020 12:28

‎07-04-2020 12:15 - edited ‎07-04-2020 12:28

Hi Does any one know if I can buy a refurbished phone from the 02 shop without having to buy a pay-as-you go SIM deal?

I want to transfer my 02 SIM card to the replacement phone. The shop seems to tie me into buying another pay-as-you-go SIM deal?

It's just the phone I want.

Thank you.

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jonsie
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on ‎07-04-2020 12:17

on ‎07-04-2020 12:17

Yes you can buy without the sim. Just click on P&G and then checkout.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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jonsie
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on ‎07-04-2020 12:17

on ‎07-04-2020 12:17

Yes you can buy without the sim. Just click on P&G and then checkout.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎07-04-2020 12:29

on ‎07-04-2020 12:29

You have to choose a tariff but you won't be charged for it. Just use your old SIM when the new phone arrives.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Zoho
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on ‎07-04-2020 12:30

on ‎07-04-2020 12:30

OK, thanks for replying! Have a good day.

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Zoho
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on ‎07-04-2020 12:31

on ‎07-04-2020 12:31

Thanks for replying.

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jonsie
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on ‎07-04-2020 12:33

on ‎07-04-2020 12:33

Welcome smiling

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎07-04-2020 12:33

on ‎07-04-2020 12:33

No probs.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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