cancel
Showing results for 
Search instead for 
Did you mean: 

Camera signal

LD34
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, we purchased a camera to go in a shed. It is on a PAYG sim which came with £10 credit and 6GB data. The camera worked absolutely fine for 3 days at the start of October and since can't find connection. It will go online when you're next to it and you connect it to Mi-Fi but not on its own accord. We have a booster just outside of the shed too to assist and still it's not doing anything. We paid a lot of money for the camera and would like to know what's going on with the data and it not being online. There is plenty of data available on the sim. Sim is obviously in the camera. Thanks.

Message 1 of 3
87 Views
2 REPLIES 2

madasaf1sh
Level 56: Guvnor
  • 3871 Posts
  • 27 Topics
  • 920 Solutions
Registered:

@LD34 

 

Have you spoken to the people who support the camera at all? As there maybe some settings missing

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 3
84 Views

RafaC
Community Manager
Community Manager
  • 317 Posts
  • 17 Topics
  • 0 Solutions
Registered:

Hello @LD34 did you manage to solve the issue?

Message 3 of 3
65 Views