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Camera signal

LD34
Level 1: Joiner
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Hello, we purchased a camera to go in a shed. It is on a PAYG sim which came with £10 credit and 6GB data. The camera worked absolutely fine for 3 days at the start of October and since can't find connection. It will go online when you're next to it and you connect it to Mi-Fi but not on its own accord. We have a booster just outside of the shed too to assist and still it's not doing anything. We paid a lot of money for the camera and would like to know what's going on with the data and it not being online. There is plenty of data available on the sim. Sim is obviously in the camera. Thanks.

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madasaf1sh
Level 78: King of Kings
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@LD34 

 

Have you spoken to the people who support the camera at all? As there maybe some settings missing

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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RafaC
Former Staff
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Hello @LD34 did you manage to solve the issue?

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