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Calls & mms

Teetee1
Level 1: Joiner
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Hi I have recently had my charging port fixed on iPhone 7 and since receiving it back I have been unable to make or receive calls or text messages. My number is no longer stored on my phone and will not allow me to manually put it in my settings. What do I need to do? Please help 

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MI5
Level 94: Supreme
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@Teetee1 

First thing I'd try is to reset the phone completely and restore it from your iCloud backup.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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lewys-gp
Former Staff
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Hi, @Teetee1. Have you managed to resolve this yet, please? If so, was it the advice above that helped 😁? May be great to know in case anyone else gets the same issue. Thanks!

Community Manager for the O2 Community 🙂
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