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Call Bundle Message?

Smithy10
Level 1: Joiner
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Why is it that when I go to use my phone I keep getting a stupid “Bundle Call” message before it dials out?
It’s so annoying, is there anyway I can stop it?
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MI5
Level 94: Supreme
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@Smithy10 

Unfortunatey not. 
The preceding message cannot he turned off but the following balance message can by Calling customer service. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
Not applicable

Hi, @Smithy10,

Not all calls and texts are free on a Big Bundle - your minutes you get with your Big Bundle are to any mobile network ( within mainland UK ), all landlines including numbers starting with 0800 and anything beginning with 03.

It does NOT include anything else beginning with 08, 09 or international, this also goes for text messaging. So if you don't hear 'bundle call' as it's ringing out, you will be charged accordingly.

Here's a link for you that explains further.

 

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

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MI5
Level 94: Supreme
  • 149744 Posts
  • 641 Topics
  • 28523 Solutions
Registered:

@Smithy10 

Unfortunatey not. 
The preceding message cannot he turned off but the following balance message can by Calling customer service. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
3,829 Views