Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎14-09-2018

Buying a pay as you go phone without using the sim

Hi,

I'm thinking of buying a pay as you go phone from the O2 shop but already have an O2 sim I use.

If I buy a phone and it comes with a £5 bundle sim will I be charged the initial top-up fee of the sim or can I discard it, only paying the upfront cost of the phone.

Highlighted
Posts: 80,286
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Buying a pay as you go phone without using the sim

Highlighted
Posts: 101,987
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Buying a pay as you go phone without using the sim

@Ewen 

I assume you mean online shop as all high street stores are closed?

If so, you just choose any tariff and they send you a sim corresponding to that tariff, but do not charge you for the tariff.

You would only pay if you chose to top up the sim, so just ignore the sim that comes with the device and use your own.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)