Solved: Bundles

Lyns2709 · ‎26-05-2021

I have just joined o2 and my sim was meant to be 18gb for £10 for 3 months, I topped up and have only been given 6gb any ideas why this has happened?

MI5 · ‎26-05-2021

@Lyns2709

The extra bonus data is added as a bolt on.

Guide: Where is my discount or Extra Data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-05-2021

@Lyns2709

The extra bonus data is added as a bolt on.

Guide: Where is my discount or Extra Data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Bundles

Scam

Potential Scam

Use balance to pay for taffif

Restart after using my allowance

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