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Bundles

Lyns2709
Level 1: Joiner
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I have just joined o2 and my sim was meant to be 18gb for £10 for 3 months, I topped up and have only been given 6gb any ideas why this has happened?
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MI5
Level 94: Supreme
  • 119220 Posts
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@Lyns2709 

The extra bonus data is added as a bolt on. 

Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119220 Posts
  • 604 Topics
  • 17247 Solutions
Registered:

@Lyns2709 

The extra bonus data is added as a bolt on. 

Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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