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TailorJohnson12
Level 1: Joiner
  • 1 Posts
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Hi there I-am really confused I recently put £10 on my phone and got a £10 big value bundle as my data has ran out I topped up another £20 I would like to change my tariff to the £15 big value bundle as I need the data when I try to change the tariff it says There’s a problem but it’s showing me I have £18 could you possibly help me please 

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gmarkj
Level 55: Good Authority
  • 8005 Posts
  • 87 Topics
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Registered:

You need to contact customer services on 4445 to discuss changing bundle @TailorJohnson12 .

This is a customer community so we cannot help further with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Message 2 of 2
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gmarkj
Level 55: Good Authority
  • 8005 Posts
  • 87 Topics
  • 513 Solutions
Registered:

You need to contact customer services on 4445 to discuss changing bundle @TailorJohnson12 .

This is a customer community so we cannot help further with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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