Bundle 3gb 15gb for three months pay as you go

[Gianluca]

I bought this bundle but i even seen upgrade my 15gb why? It’s wrote on my mail that it’s automactly

[Cleoriff]

Hi @Gianluca 

The additional 15GB will come in when the original 3GB is used up.

If you have concerns then contact O2 on 0800 587 4005

[Gianluca]

I tried to used up the 3gb and nothing i haven’t received my 15 gb, this isn’t serious...