Bring old number to O2

[wicked_moon]

Hi there,

I have joined O2 yesterday, And I have tried to transfer my old number from giffgaff to O2. I have submitted the online application form yesterday but I did not receive any confirmation sms or email. 

May I know the progress of this matter?

Thanks a lot.

[madasaf1sh · Accepted solution]

@wicked_moon 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks