on 22-08-2019 13:34
Call customer service and ask them to switch off balance notifications on your account. Live chat may be able to do this too.
on 23-08-2019 13:16
Hi @Oatcake , how are you getting on with this? Let us know if you need any additional help at any point.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?