Solved: Bolt ons

PaulineE · ‎21-12-2018

I’ve just added 500mb data as a bolt on to my account but it doesn’t appear to have been added to my account

MI5 · ‎21-12-2018

Hi @PaulineE if it hasn't appeared by 8.00am call 4445 and speak to customer service to check on it .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-12-2018

Hi @PaulineE if it hasn't appeared by 8.00am call 4445 and speak to customer service to check on it .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-12-2018

Is this showing on your account now @PaulineE?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎24-12-2018

Hi @PaulineE, is it now showing on your account, or did you get a chance to contact Customer Service since you last posted?

to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Bolt ons

Pay and go

payg sim

Will O2 replace a lost Pay as You Go SIM?

Where has my credit gone?

bad signals