Bolt on not working

[Radha]

Hello ive just purchased a bolt on for 5 pounds 500mb

And its not working

Can someone advise  please?

[jonsie · Accepted solution]

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this