cancel
Showing results for 
Search instead for 
Did you mean: 

Bolt on added that I never ordered

JulesVerne
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I was sent an email that my order for a £4 bolt on had been actioned and then I was charges £4 on my next bill. I have never ordered a bolt on so what is going on 

Message 1 of 2
270 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151727 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@JulesVerne 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
261 Views