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Blocked my phoneby putting wrong pin I havn`t got puk number,

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Agata
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on ‎21-09-2018 13:44

on ‎21-09-2018 13:44

Blocked my phone by putting 3 times wrong pin number, I haven`t got puk number, phone pay as you go, have credit but saying only emergency calls, what to do?

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MI5
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on ‎21-09-2018 13:46

on ‎21-09-2018 13:46

Get your PUK here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎21-09-2018 13:46

on ‎21-09-2018 13:46

Get your PUK here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎22-09-2018 01:27

on ‎22-09-2018 01:27

You can also find it in My O2.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Cleoriff
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‎22-09-2018 07:59 - edited ‎22-09-2018 08:02

‎22-09-2018 07:59 - edited ‎22-09-2018 08:02

@jonsie wrote:

You can also find it in My O2.

@Agata

In My O2 as @jonsie mentioned above http://www.o2.co.uk/myo2

Under My Device and then Device details .......Device page.JPG

Veritas Numquam Perit

Girl in a jacket
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Marjo
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on ‎26-09-2018 10:39

on ‎26-09-2018 10:39

Hi @Agata, how are you doing this week? slight_smile I hope you got all the information you needed to sort this out but don't hesitate to post again if you have any additional questions. Or just to let us know how you're getting on. slight_smile

 

Cheers guys for the advice above @MI5, @jonsie, @Cleoriff! thumbsup

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