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Billing

StephenTsang
Level 1: Joiner
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Can I get a billing for my Mobile *********

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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Enlli
Level 69: Guiding Light
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They don't do billing for PAYG only pay monthly

* FLAGGED for NUMBER 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it 

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom

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