Solved: Big data deal bundle

Emma35 · ‎28-08-2020

Why can’t I text a non o2 or iPhone user when I have just topped up £10 and in my big deal bundle is unlimited texts

MI5 · ‎28-08-2020

No reason why you can't so you'll need to call 4445 to get customer service to check your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-08-2020

@Emma35

No reason why you can't so you'll need to call 4445 to get customer service to check your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Big data deal bundle

Potential Scam

Use balance to pay for taffif

Restart after using my allowance

Close account

Inheriting account/phonenumber from parent