Solved: Big bundle

MKC · ‎08-06-2023

Hi, I've got the £10 Big Bundle PAYG SIM with double data 7gb + 7gb. My data balance is only showing 7gb instead of 14gb. Any ideas. Inside the SIM pack, it also says claim £10 free credit by texting FREE10 to 21500, but it says the offer isn't for me?

MI5 · ‎08-06-2023

@MKC

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 4445 or 0344 8090222

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-06-2023

@MKC

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 4445 or 0344 8090222

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Big bundle

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Use balance to pay for taffif

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