Re: Big bundle

Lynnie66 · ‎26-12-2022

I put my big bundle on and it’s now run out

Cleoriff · ‎26-12-2022

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 4445 or 0344 809 0222.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

MI5 · ‎26-12-2022

@Lynnie66

Bundles last for 30 days, after which you need to top up again to renew your allowances.

Help here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Top up guide here Guide How to Top Up (PAYG)

If your data has run out before the 30 days, you need to add a bolt on.

Help here https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎28-12-2022

Hi @Lynnie66 were you able to get this sorted?

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