Big bundle

[Mario1977]

Hi guys.Why o2 offers 15gb data for 10£ as big bundle which finish on1 July 2020 but when I bought it sim with that offer and top up 10£ today on 30 June 2020 they only give 3GB data.where is the 5XData like they promise?

[Cleoriff]

Hi @Mario1977 

The 15GB data usually starts when you have used your 3GB.

If you want to check this, then contact O2 on any of the numbers in this guide Guide: Coronavirus Community Help and Support 

[Mario1977]

Hi.And in balance still will show only as 3GB?thank you for reply

[Cleoriff · Accepted solution]

@Mario1977 

Yes, until it's nearly used then you will get the 15GB extra.

[Mario1977]

Cleoriff

Big thx for all the info 🙂

[Cleoriff]

No problem @Mario1977