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Dishi
Level 1: Joiner
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£2 occasionally disappears from my account but then reappears,this time it has not ?

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Cleoriff
Level 94: Supreme
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@Dishi 

If concerned then call O2

Guide: How to find help & contact O2 

 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Dishi 

It's taken to reserve use for data.

If you don't use enough data to spend the £2, it gets returned to your balance.

If you use more data, the £2 is spent and taken from your balance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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