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Auto topup taken from old card

Toodloo
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Auto Topup is attempting to take a payment from an old card every month, but failing. I am unable to remove this card from “My Wallet” in my profile (there are no cards in the wallet) or cancel auto topup. Adding a new card to My Wallet does nothing.

 

What do I do?

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pgn
Level 64: Magistrate
  • 24655 Posts
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Registered:

Contact O2 on 4445 or using the links below, @Toodloo - it needs help from O2 Customer Services.

O2CommunityAwardNotCS




O2 Social Media
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View solution in original post

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pgn
Level 64: Magistrate
  • 24655 Posts
  • 177 Topics
  • 743 Solutions
Registered:

Contact O2 on 4445 or using the links below, @Toodloo - it needs help from O2 Customer Services.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
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