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Auto top up

Tunafish
Level 1: Joiner
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I have had an auto top up for some time, however It has not been triggered for some time, due to my minimal usage. When exploring myO2, to amend this arrangement, I don't seem to find any details, or in fact any reference to at all (eg card details etc) Can this arrangement have expired for any reason. Am I looking in the right place to locate information?

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Cleoriff
Level 94: Supreme
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@Tunafish 

You need to make a chargeable call or text once in a 6 month period to keep your sim and details active.

Guide How to Top Up (PAYG) 

Out of interest, is your phone still working? If so, it's the auto top up which will have dropped off the system.

Veritas Numquam Perit

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MI5
Level 94: Supreme
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@Tunafish 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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