Auto-Top-up stopped working

[GeoffIC]

Auto-top-up on my account stopped working about a month ago. I reset it more than once but the details disappear from the Auto-top-up settings page. Why?

[Cleoriff · Accepted solution]

@GeoffIC 

You may be changing over to the new 360 billing system 360 billing 

Other ways to top up here Guide How to Top Up (PAYG) 

If you need to call O2...

Give O2 a call on 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.