on 22-08-2020 20:13
Hi.
I ordered a couple of new sims to use and none of the them seem to work. I tested all three and they are on the emergency call mode only. I know there is no fault with my phone as an old o2 sim works fine. Are these faulty sim cards? Is there anything I can do?
22-08-2020 20:21 - edited 22-08-2020 20:23
22-08-2020 20:21 - edited 22-08-2020 20:23
It's unlikely that both are faulty.
I presume these are PAYG sims? You need to top up with a voucher first Guide How to Top Up (PAYG)
Edited to add info.
Veritas Numquam Perit
22-08-2020 20:24 - edited 22-08-2020 20:24
22-08-2020 20:24 - edited 22-08-2020 20:24
All three are payg £30 bundles. I can't top them up. They won't regesister to the o2 network.
on 22-08-2020 20:29
on 22-08-2020 20:29
I'd give o2 a call so they can check the serial numbers in case they have a faulty batch.
Guide: Coronavirus Community Help and Support
on 22-08-2020 20:30
on 22-08-2020 20:30
You can call O2 and see if they can help Guide: Coronavirus Community Help and Support
or as I said before, pop instore.
Veritas Numquam Perit