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Level 1: Joiner
Posts: 5
Registered: ‎16-11-2018
Accepted Solution

Are all phones locked to 02

Hi - not currently with 02 . About to purchase Sony Experia L1. On live chat I was advised this phone is unlocked, but if it isn’t 02 will give me free code ! 

So is it locked to 02 or not ?

Posts: 88,515
Topics: 533
Solutions: 11,466
Registered: ‎04-04-2012

Re: Are all phones locked to 02

@Twist66 

All new phones sold by O2 are unlocked.

Any older phones can be unlocked for free 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 5
Registered: ‎16-11-2018

Re: Are all phones locked to 02

Great , thank you for such a quick response.  Will now go ahead with purchase.

Posts: 88,515
Topics: 533
Solutions: 11,466
Registered: ‎04-04-2012

Re: Are all phones locked to 02

Welcome aboard Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,327
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Are all phones locked to 02

It should certainly be unlocked but I'm just guessing that there may be a crossover period?

Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: Are all phones locked to 02

Its good that the practice of locking phones is now disappearing grin

 

It must have caused more trouble than it was worth and is so much easier for us users.

Anonymous
Posts: 0

Re: Are all phones locked to 02

People still need to realise that a phone that utilises the O2 network may not have been bought direct from O2 & therefore may be locked!