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Are all phones locked to 02

Twist66
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Hi - not currently with 02 . About to purchase Sony Experia L1. On live chat I was advised this phone is unlocked, but if it isn’t 02 will give me free code ! 

So is it locked to 02 or not ?

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MI5
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@Twist66 

All new phones sold by O2 are unlocked.

Any older phones can be unlocked for free 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@Twist66 

All new phones sold by O2 are unlocked.

Any older phones can be unlocked for free 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Twist66
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Great , thank you for such a quick response.  Will now go ahead with purchase.

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MI5
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Welcome aboard Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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It should certainly be unlocked but I'm just guessing that there may be a crossover period?

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dgilbert2
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Its good that the practice of locking phones is now disappearing grin

 

It must have caused more trouble than it was worth and is so much easier for us users.

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Anonymous
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People still need to realise that a phone that utilises the O2 network may not have been bought direct from O2 & therefore may be locked!

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