Solved: App credit

b4u2 · ‎16-11-2018

I saw a thread saying that if you download the my o2 app then you can get £5 free credit applied to your account. I didn't receive that free credit and wanted to claim it. How do I go about it?

MI5 · ‎16-11-2018

T&C's are here on this thread https://community.o2.co.uk/t5/Pay-As-You-Go/My-O2-Pay-As-You-Go-Update/m-p/1167375#M10660

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-11-2018

T&C's are here on this thread https://community.o2.co.uk/t5/Pay-As-You-Go/My-O2-Pay-As-You-Go-Update/m-p/1167375#M10660

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎16-11-2018

Out may well be a virtual credit which doesn't actually appear on your account. The £5 is used first before your actual credit. Customer service should be able to confirm if it's physical or virtual.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

App credit

Use balance to pay for taffif

Restart after using my allowance

Close account

Inheriting account/phonenumber from parent

Money taken yet phone not topped up!