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Level 1: Joiner
Posts: 7
Registered: ‎28-03-2020

Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.

Hello, how is everybody?

I tried to contact an O2 agent urgently today because I have a very serious problem related to my O2 Pay as you go account, but I cannot find a way to contact O2 agents that will work or go through successfully. I tried to find online live chat but it isn't available then and i kept trying at times to see when agents are available but still no online live chat is available for like days now. I tried to call coustemer services for pay as you go on 4445 , and the operator told me to give my details in order to put me in a line with an O2 agent , but after putting in my account details, they said that no agent was available to help me. I tried calling 4445 many times at differant times of today, but still I cannot find anyone to help. It just says that they are not able to help me at the moment because no one is taking calls at the moment. I really need to contact an O2 pay as you go agent , but I cannot find any help or any O2 agent at all. Is there any other way of contacting O2 pay as you go agents so they can help me with my O2 pay as you go account related issue? I cannot do the same on my O2 account myself because only qualified O2 agents can do it. Is there any other way I can contact O2 pa as you go agents to help me? Any advise or help will be really appriciated_ contact O2 pay as you go agent's phon numbers or any way to get in touch with O2 - either over the phone or over a live online chat.

I really hope I get a responce from you guys as i really need help very urgently with my O2 account.

I understand that currantly, the global pandemic - coronavirus is why I cannot find any help. But i need to contact O2 pay as you go agent. Please reply to my quiry as soon as possible and give me assistance and help- it is really appriciated.

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.

@Shan2000 

All methods here Guide: How to find help & contact O2 

Or try Skype. you can call 0800 032 1402

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 67: Unsung hero
Posts: 15,354
Registered: ‎31-03-2010

Re: Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.

@Shan2000 If you don't know how to use Skype this guide will help:

 

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

 

I DO NOT WORK FOR O2



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Posts: 80,287
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.

Related, I assume https://community.o2.co.uk/t5/Pay-As-You-Go/O2-pay-as-you-go-agents/m-p/1309920
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 80,287
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.

So it would appear !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.

Short memory? rolling eyes

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
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Posts: 80,287
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Any way to get in contact with O2 agent URGENTLY to help with o2 account related issues.