Solved: Re: Ammount being deducted without calling

Chuck101 · ‎08-09-2021

My balance is reducing although I have not made or received any calls, texts or used the internet. In fact my phone was off and when I turned it on the money disappeared.

How can I check where these ammounts are going on Pay as You Go?

MI5 · ‎08-09-2021

@Chuck101

You need to call 4445 and they will tell you what is using your credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-09-2021

@Chuck101

You need to call 4445 and they will tell you what is using your credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Ammount being deducted without calling

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off