All really me top up my number 15pound pack is Tuesday but why you not give

[15]

All really I’m check my traffic bt still not give why 

Tuesday I’m 15pound pake apply all really cut my money but don’t give my date paln why 

[pgn · Accepted solution]

@15 - you need to understand how Big Bundle PAYG works: https://www.o2.co.uk/help/pay-as-you-go/big-bundles

And if you used web top-up, do be careful - if you make a mistake entering the phone number to be topped up, you will lose your money to somebody else's phone. If you need to talk to O2, use Social Media - the link below has all the ways, and can be as good as calling 4445. Good luck!