I got hold of a SIM this morning from my local store. It says "Was 10GB NOW 50GB Just £20". When I got it home I found that this offer ended on 25th March 2020, but I could still activate the SIM.
I created an account on o2.co.uk and registered the phone number successfully.
Then the trouble started.
On o2.co.uk it couldn't tell me anything about my tariff - there appeared to be an issue doing this with a red exclamation mark and "try again later". I could top up, but I had no idea what I was paying for and how much data I would receive for my money.
I phoned customer services on 0344 8090222 wanting to speak to someone. I tried multiple times, but talking to someone was neigh on impossible.
I could top up with my credit card, but it still couldn't tell me what I was purchasing in terms of minutes/texts/data.
In the end I received a recorded message to say that I could phone 08448090222 to speak to someone, so I dutifully phoned this number, to receive yet another recorded message telling me that this number was discontinued and to phone 08705678678. I phoned this to get into exactly the same experience as on 03448090222.
In the end I managed to speak to someone amazingly, who told me that there were no offers available for pay-as-you go, and the line dropped before I could find out anything else about tariffs.
You couldn't have made this any more difficult if you'd tried.
