cancel
Showing results for 
Search instead for 
Did you mean: 

Age verification

Tabitha1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I am 31 years old and cannot access any websites with age restrictions .. shops being closed and Valentine’s Day approaching I only want to access Ann summers! Please help!
Message 1 of 7
741 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 123174 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

@Tabitha1 

All info on Age Verification is here Guide: O2 Age restriction 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
737 Views

Tabitha1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thank you for quick response, however I am still having trouble, I am a pay as you go customer.. I don’t have a credit card and shops are currently closed. So what can I do ?
Message 3 of 7
727 Views

Cleoriff
Level 94: Supreme
  • 123174 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

@Tabitha1 

I'll ask @O2Georgina if she is able to assist you here.

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
725 Views

MI5
Level 94: Supreme
  • 144751 Posts
  • 634 Topics
  • 27734 Solutions
Registered:

@Tabitha1 

Unfortunately, due to O2's policy, you can't do anything until shops reopen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 7
722 Views

O2Georgina
  • 387 Posts
  • 0 Topics
  • 13 Solutions
Registered:

Thanks for the tag @Cleoriff .

 @Tabitha1  Unfortunatly we have no way of verifying customers ages on pay as you go, I have just spoke to  a pay as you go advisor and they have advised for you to call them. Thanks

signature
Message 6 of 7
714 Views

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered: