This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Age verification

Go to solution
Darwin
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-09-2020 01:50

on ‎26-09-2020 01:50

Hi how do I verify my age as a pay as you go customer if I don't have a credit card
Message 1 of 5
702 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 76: Forum Legend
  • 10162 Posts
  • 55 Topics
  • 3009 Solutions
Registered:

on ‎26-09-2020 07:14

on ‎26-09-2020 07:14

@Darwin

You will have to visit a store, with Photo ID, full details are shown at the link below:

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 5
669 Views
4 REPLIES 4

Go to solution
madasaf1sh
Level 76: Forum Legend
  • 10162 Posts
  • 55 Topics
  • 3009 Solutions
Registered:

on ‎26-09-2020 07:14

on ‎26-09-2020 07:14

@Darwin

You will have to visit a store, with Photo ID, full details are shown at the link below:

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 5
670 Views

Go to solution
Cleoriff
Level 94: Supreme
In response to madasaf1sh
  • 122905 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

on ‎26-09-2020 07:53

on ‎26-09-2020 07:53

@Darwin 

O2 guide here Guide: O2 Age restriction 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
660 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Cleoriff
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

on ‎26-09-2020 14:19

on ‎26-09-2020 14:19

You can remove it in My O2 now @Darwin 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 5
615 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 144313 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

on ‎26-09-2020 14:42

on ‎26-09-2020 14:42

@jonsie wrote:

You can remove it in My O2 now @Darwin 

Only for contract customers, not PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
613 Views
0 Kudos
Top Kudoed Authors
View All
Top