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Age verification

Tabitha1
Level 1: Joiner
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on ‎30-01-2021 08:46

on ‎30-01-2021 08:46

I am 31 years old and cannot access any websites with age restrictions .. shops being closed and Valentine’s Day approaching I only want to access Ann summers! Please help!
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Cleoriff
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on ‎30-01-2021 09:12

on ‎30-01-2021 09:12

@Tabitha1 

All info on Age Verification is here Guide: O2 Age restriction 

Veritas Numquam Perit

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Tabitha1
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on ‎30-01-2021 09:45

on ‎30-01-2021 09:45

Thank you for quick response, however I am still having trouble, I am a pay as you go customer.. I don’t have a credit card and shops are currently closed. So what can I do ?
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Cleoriff
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on ‎30-01-2021 09:48

on ‎30-01-2021 09:48

@Tabitha1 

I'll ask @O2Georgina if she is able to assist you here.

Veritas Numquam Perit

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MI5
Level 94: Supreme
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on ‎30-01-2021 10:03

on ‎30-01-2021 10:03

@Tabitha1 

Unfortunately, due to O2's policy, you can't do anything until shops reopen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Georgina
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on ‎30-01-2021 10:47

on ‎30-01-2021 10:47

Thanks for the tag @Cleoriff .

 @Tabitha1  Unfortunatly we have no way of verifying customers ages on pay as you go, I have just spoke to  a pay as you go advisor and they have advised for you to call them. Thanks

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jonsie
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on ‎30-01-2021 15:39

on ‎30-01-2021 15:39

All those 'naughty' items on their website.....
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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