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1 ACCEPTED SOLUTION
Accepted Solutions
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Balance is different from allowances.
When you add credit it is taken in exchange for allowances so your balance will be zero.
This link will tell you what numbers you can and can't call from your allowances https://community.o2.co.uk/t5/How-to-Guides/Your-Allowances-what-is-and-isn-t-included/ba-p/1237745
T&C's for bundles here https://www.o2.co.uk/termsandconditions/archive/mobile/big-bundles-terms-and-conditions
- 144166 Posts
- 634 Topics
- 27624 Solutions
Balance is different from allowances.
When you add credit it is taken in exchange for allowances so your balance will be zero.
This link will tell you what numbers you can and can't call from your allowances https://community.o2.co.uk/t5/How-to-Guides/Your-Allowances-what-is-and-isn-t-included/ba-p/1237745
T&C's for bundles here https://www.o2.co.uk/termsandconditions/archive/mobile/big-bundles-terms-and-conditions
- 5434 Posts
- 304 Topics
- 65 Solutions
Hi @lindsay, I was wondering if the info above clarified your allowance and balance, or if you wanted some more help?
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