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Level 1: Joiner
Posts: 1
Registered: ‎29-11-2020

Account

Can someone from customer contact me please
Posts: 111,945
Topics: 563
Solutions: 14,868
Registered: ‎04-04-2012

Re: Account

@Chrissyboy18 

No one cn call you from here.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

Opening times here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 3: Thinker
Posts: 41
Registered: ‎27-05-2020

Re: Account

@Chrissyboy18

What’s it regarding? Because of lockdown measures opening times have changed and at this time on a Sunday you can only call to report your phone lost or stolen or to report fraud.

If you wish to call O2 from another phone, you can call 08081004439 free or by dialling 4445 for Pay and Go or 202 for Pay monthly.
Level 6: Acolyte
Posts: 269
Registered: ‎04-08-2016

Re: Account

You need to call them 4455
Level 3: Thinker
Posts: 41
Registered: ‎27-05-2020

Re: Account

4445 not 4455 I'm sure that's for Tesco Mobile