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About my chrgee

Anna02
Level 1: Joiner
  • 1 Posts
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on ‎27-11-2021 18:13

on ‎27-11-2021 18:13

More info
 

Why am I being charged more for a single message

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jonsie
Level 94: Supreme
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on ‎27-11-2021 18:26

on ‎27-11-2021 18:26

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎27-11-2021 18:27

on ‎27-11-2021 18:27

@Anna02 

See this help Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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lewys-gp
Former Staff
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on ‎29-11-2021 16:38

on ‎29-11-2021 16:38

Hi, @Anna02. Did you manage to resolve this? If so, let the community know how 😁

Community Manager for the O2 Community 🙂
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