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ALCATEL PIXI4 4034X ISSUES WITH INSERTING SIM AND SD CARD

SJ2
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I wonder if you can help,I feel silly asking this question ,because I can normally fix phones issues,my old phone is a Microsoft lumia and I managed to fit the sim card and the sd card in correctly,but my new phone is a Alcatel pick 4 4034x and I just cannot seem to work out how to put the sim card and sd card in .Can anyone advise of a guide I could use which would assist.Thank you for your assistance.
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MI5
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Another here https://www.teamknowhow.com/kit-guide/phones/smart-phones/alcatel/onetouch--pixi-4/alcatel-onetouch-...

 

Or a video.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Manual here https://virgin.tmtx.co.uk/data/downloads/alcatel_pixi4_user_manual.pdf
Any help?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MI5
Level 94: Supreme
  • 124136 Posts
  • 612 Topics
  • 20211 Solutions
Registered:

Another here https://www.teamknowhow.com/kit-guide/phones/smart-phones/alcatel/onetouch--pixi-4/alcatel-onetouch-...

 

Or a video.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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