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A51 Dual sim always on feature fails only on O2 sim

Mzayd786
Level 1: Joiner
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So my A51 has 2 sims sim 1 is o2 pay as you go, sim 2 is vodafone uk contract. There is a feature called Dual sim always on and switching that on gives a error message it says call fowarding failed, call waiting failed thats for the o2 sim but on the vodafone sim it says enabled meaning its a problem with o2. Device is up to date and has credit on o2 sim

Any advice? 

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MI5
Level 94: Supreme
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@Mzayd786 

You can't forward calls from an O2 PAYG sim, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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