Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Level 1: Joiner
Posts: 4
Registered: ‎30-04-2020

5x data bundle

So 24 hours after registering my new sim the 5x data bundle has not been applied to my account and the FREE10 code returns. "This offer doesn't seem to be for you " like others have received. Does anyone have any insight as to when their extra data was added or am I being overly impatient?

Thanks
Highlighted
Posts: 87,988
Topics: 738
Registered: ‎14-01-2013

Re: 5x data bundle

@TheEdge65 

you need to call O2 tomorrow. All numbers to try are in this guide.

Guide: Coronavirus Community Help and Support 

They open at 8am

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Level 1: Joiner
Posts: 4
Registered: ‎30-04-2020

Re: 5x data bundle

Yeah thanks.. I was trying to avoid calling if someone had some knowledge of it being applied within a certain period of time. Cheers
Highlighted
Posts: 101,939
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: 5x data bundle

Might be worth leaving it a few days to try again first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)